AntiSpam for a Mailbox

AntiSpam allows to filter out and delete spam messages coming to your mailbox.

When you enable AntiSpam for a mailbox, you can use AntiSpam preferences configured for a mail domain or configure it individually for a specific mailbox. The system does not delete messages recognized as spam. It only marks them as spam and delivers them in a regular way, which is why these messages also count against your summary traffic.

To enable spam protection for a mailbox:

1. Click the e-mail icon in the control panel or the "E-mail list" on the mail domain controls page. You need to get into the email administration as was done to setup the email account(s).

Then select the proper email domain if you have multiples.

2. In the MAILBOX section check the AntiSpam box.
To use mail domain AntiSpam preferences, check the Use mail domain AntiSpam preferences box. Otherwise you'll have to configure it separately for this specific mailbox.

3. Click the Submit button at the bottom of the form. You will now need to configure the spam protection.

To configure spam protection for a specific mailbox:

1.Once the SPAM protection is enabled


OR

2. Go back into the main e-mail menu to check that there is now an AntiSpam icon icon beside the email account profile:


and then select the AntiSpam icon in the Resources included column to set the preferences for AntiSpam for the mailbox:

3. On the AntiSpam preferences page:

Spam check level determines how aggressively spam will be filtered. AntiSpam filters analyze each email message as it passes through the gateway e-mail server and score it between 1 and 14. The larger the number the more likely it is considered to be spam:

Very Aggressive: guarantees almost anything delivered to your mailbox will be legitimate. However you will lose a lot of email (rejects messages that score over 2)
Aggressive: guarantees anything delivered to you will be legitimate. Still a fair chance of false positives (rejects messages that score over 4)
Normal: might block some mailing lists messages (rejects messages that score over 7)
Relaxed: accepts semi-legitimate bulk mail (rejects messages that score over 10)
Permissive: accepts almost everything (rejects messages that score over 14)

The default value is usually 5, but this can be changed by the hosting system administrator.

Spam processing:

Mark as spam: this will tag the email as spam, i.e. the mail system will add the word SPAM to the subject line of the email and then forward the email on to the client as an attachment with details.
Remove: this will delete the spam email so when the client performs a send/receive, they will never see the email.
Move To: this allows you to specify a mailbox spam email goes to. The client will never see this email unless they access the specified mailbox.
MaxScore level (not on all accounts), if selected, overrides the Spam check level with an alternative score range from 20 to 500:

Very Aggressive - 20
Aggressive - 40
Strict - 60
Moderate - 80
Neutral - 100
Soft - 150
Permissive - 200
Loose - 300
Very Loose - 500

If a spam email is detected on this level, it is deleted regardless of your choice for Spam processing. Please make sure you understand this process.

White List - sender e-mail addresses to accept
Black List - sender e-mail addresses to reject

White and Black Lists have priority over the spam check level.
* you can use masks using '*' and '?'. For example: *@domain.com, ?abc@domain.com, *.domain.com

* e-mail addresses or masks should be separated by ',' or ';' or 'ENTER' or 'TAB' or 'SPACE'.